ISO 20000 Is The REAL Daddy

It continues to surprise me that ISO 20000 is not yet given the exposure it merits. This will certainly change though, albeit gradually.

The strength of this standard in terms of its position in the market is clear:
- It offers CORPORATE certification. This in turn offers potential market leverage for the boys with the bucks (corporates)
- It over-arches the other frameworks, such as ITIL and MOF.
- It is truly international in every aspect, and with the ISO prefix demonstrably so
- It aligns with other international standards, such as ISO 9000.

Whilst individual frameworks (ITIL etal) jockey for position, ISO 20000 will prove to be the constant.

When it fully emerges into the market consciousness, it will be massive. As an old teacher used to say, "Mark my words".